Privacy Policy | FIRE DAMAGED HOUSE HELP CENTER

This Privacy Policy is made a part of and incorporated into the TERMS OF USE of the website: https://www.firedamagedhousehelpcenter.org (the ‘WEBSITE‘).

This Privacy Policy applies to your use of the WEBSITE owned and operated by Real Estate Investor Services USA LLC DBA Fire Damaged House Help Center (‘WEBSITE OWNER’) and its agents, owners, subsidiaries, affiliates, participants and partners (‘WEBSITE PARTICIPANTS’). The WEBSITE OWNER and WEBSITE PARTICIPANTS values you as our customer and respects your privacy. This Privacy Policy describes the type of information we may collect from you or that you may provide to us when you visit the Site, how that information is used and how you can “opt out.” Your use of the WEBSITE indicates your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the WEBSITE. We invite you to contact us if you have questions about this Privacy Policy.

You may contact us via the various methods provided in the contact us page or via email at:

admin@firedamagedhousehelpcenter.org

Use of Personal Information Collected.

This WEBSITE does not knowingly collect personally identifiable information, unless you knowingly provide it, or did in fact provide it.

If you deem that some other person, party or legal entity accessed, submitted and used your personal information to/from us without your consent or knowledge, please contact us in writing at:

admin@firedamagedhousehelpcenter.org

to notify us of same so that we may take appropriate actions.

WEBSITE OWNER may collect personally identifiable information from you, meaning information about you that can be used to contact or uniquely identify you (“PERSONAL INFORMATION”), only on a voluntary basis. Such PERSONAL INFORMATION may include information such as your name, postal address, email address, and telephone number.

We collect PERSONAL INFORMATION from you if you request information from us or sign up to join our email lists or make a purchase from us. PERSONAL INFORMATION we collect is internally reviewed and used to improve our WEBSITE, to notify you of updates to our WEBSITE or any products or services we offer, to respond to visitor inquiries, to carry out our obligations and enforce our rights, and to fulfill any other purpose for which you provide your PERSONAL INFORMATION to us, such as for free subscriptions for newsletters, written content, video content or audio content or for any products or services you purchase from us. Once your PERSONAL INFORMATION is reviewed, it is either discarded or stored on a secure server. For your safety and protection, your credit card information is not stored on the WEBSITE OWNER or WEBSITE PARTICIPANTS servers. Our payment gateway provider keeps this information encrypted and secure on your behalf.

Your PERSONAL INFORMATION, including without limitation your email address, will not be sold or provided to third parties except as set forth in this Privacy Policy. We will seek to obtain written or active email consent from you if we intend to use information collected from you in a manner different from that stated at the time of collection.

Here is how WEBSITE OWNER and WEBSITE PARTICIPANTS handles information about your visit to this WEBSITE:

1) Information Collected and Stored Automatically:

If all you do during your visit is browse through the WEBSITE, read pages, or download information, the only information gathered and stored about your visit is the following information:

a) The Internet domain (for example, yahoo.com or xyzcompany.com) from which you access the Internet;

b) The IP address (an IP address is a number that is automatically assigned to your computer or device whenever you are surfing the Web) from which you access this WEBSITE;

c) The type of browser and operating system and connection speed used to access the WEBSITE;

d) The date and time and for how long you access or use the WEBSITE;

e) The place and location from which you accessed the WEBSITE;

f) The pages of the WEBSITE you visit;

g) Any personal or business information you provide or disclose in any communication, subscription, purchase or opt in you make to WEBSITE OWNER or which is voluntarily given to and provided to the WEBSITE OWNER or WEBSITE PARTICIPANTS; and

h) If you linked to this WEBSITE from another Website or Advertisement, the address and source of that other Website or Advertisement.

i) The type of device you used such as desktop computer, lap top computer, tablet, cellular/mobile phone or other technology that may come into existence that allows you to view and visit the WEBSITE and/or make a purchase on the WEBSITE.

This information is used for or may be used for:

site management purposes and/or
to review and respond/reply to any communication or inquiry or subscription, opt in or purchase you make to WEBSITE OWNER or WEBSITE PARTICIPANTS and/or
to provide you with products and services which you purchase from the WEBSITE OWNER or WEBSITE PARTICIPANTS and/or
to learn about areas of the site that are of the most and least interest, the number of visitors to the site, and the types of technology visitors use. We do not normally track or record any private information or personal information about you and your visit, unless you knowingly provided it, did provide it or unless it is public domain information.

If You Send Personal and/or Business Information.

If you choose to provide us with personal information, private information and/or business information, such as if you send us an e-mail with any such information or communications or attachments, or you subscribe to, purchase or opt in to any free or paid offer of products or services we offer, or we collect and store your name or your e-mail address and the content of your communication, information or attachments, in order to consider and, as appropriate, reply to your communication, or provide you with products or services that you requested or purchased, that information and/or communications and/or attachments shall be deemed to be sent irrevocably and shall be held in the possession of WEBSITE OWNER and/or WEBSITE PARTICIPANTS in perpetuity and may not be returned. We do not ordinarily sell, distribute, or share your e-mail address or personal or business information with any other person, party or entities who are not affiliated with WEBSITE OWNER or the WEBSITE PARTICIPANTS or if applicable not consented to or authorized by you or unless pursuant to a marketing agent, joint venture or other contract or agreement with the WEBSITE OWNER or the WEBSITE PARTICIPANTS.

Other Information Collected Online.

In some cases, WEBSITE OWNER or WEBSITE PARTICIPANTS may collect information about you that is not personally identifiable, including through automated means such as cookies. For example, WEBSITE OWNER or WEBSITE PARTICIPANTS may collect information such as domain type, browser version, service provider and IP address. Cookies enable us to track things in aggregate form such as the total number of visitors to the WEBSITE, and the length of the visits to the WEBSITE. Such information is stored in WEBSITE OWNERS’s or WEBSITE PARTICIPANTS database. No Personal Information is extracted in this process. The information we collect using automated means is used for internal review to improve the WEBSITE, and is not shared with other organizations for commercial purposes.

Information We Share.

We use third parties to help us provide services to you such as fulfilling orders, processing payments, monitoring site activity, conducting surveys, maintaining our database, administering emails, advertising and/or marketing, webinars, and administering drawings, contests, quizzes or workshops. Third parties also provide aggregate, comparative information on the performance of our WEBSITE to us.

You should be aware that we may disclose specific information about you if necessary to do so by applicable law or based on our good faith belief that it is necessary to enforce or apply our TERMS OF USE, conform or comply with the applicable law or is necessary to protect us, the users of our WEBSITE or others.

If we ever merge with, are acquired by or acquire another product, service, intellectual property or business entity, some or all of the personal information collected about you may be shared with this entity or other resource, as well as retained by us. In the event we transfer any of your information in connection with such a sale, we will post a notice on our website and we will make reasonable efforts to ensure that the purchaser of your information honors your opt-out requests, if any.

Other than as set forth above, we will not share or sell your information to any unrelated outside organization without your written or electronically-indicated consent.

Your Choices.

If you do not wish for us to use your PERSONAL INFORMATION to send you promotions regarding our products or services, you can opt out of such use by executing an “opt out” from any email we sent to you, or checking the relevant box located on the form on which we collect your PERSONAL INFORMATION or at any other time by sending an email to:

admin@firedamagedhousehelpcenter.org

stating your request. If we have sent you a promotional email, you may choose not to receive further promotional emails from us by clicking on the unsubscribe link at the bottom of such email.

Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all of our WEBSITE’s features.

How You Can Correct or Remove Information.

If you have submitted PERSONAL INFORMATION to us and would like that information deleted from our records or would like to update or correct that information, please click on the “Contact Us” link on our WEBSITE and contact us as indicated or send us an email to:

admin@firedamagedhousehelpcenter.org

The WEBSITE OWNER or WEBSITE PARTICIPANTS will use commercially reasonable efforts to make corrections to or remove your PERSONAL INFORMATION from our records. Any data or information in our system that is gathered as a result of a purchase you have made is considered PERSONAL INFORMATION which we are entitled to and that we may keep for official purposes.

Non-WEBSITE OWNER or WEBSITE PARTICIPANTS Sponsors and Promotions.

When a contest/sweepstakes/survey/promotion that is not sponsored by WEBSITE OWNER or WEBSITE PARTICIPANTS is posted on the WEBSITE, you may be asked to supply some personally identifying information such as your name, email address and/or phone number by the third-party company offering the promotion. WEBSITE OWNER or WEBSITE PARTICIPANTS is not or may not be affiliated with such third parties and cannot extend our Privacy Policy to prevent these third parties from using your information in the manner they deem suitable. Please review the terms and conditions of any offers presented before you complete any of the offers.

Children and Teenagers Under the Age of 18.

The WEBSITE is not intended for children or teenagers under 18 years of age. We do not knowingly collect PERSONAL INFORMATION or any other information from children or teenagers under age 18. If you are under 18 years old, do not use the WEBSITE or provide any information on or through the WEBSITE. If we learn we have collected or received PERSONAL INFORMATION or any other information from a child or teenager under the age of 18 without verification of parental consent, we will delete that information. If you believe we might have any PERSONAL INFORMATION or other information from or about a child or teenager under the age of 18, please contact WEBSITE OWNER using the contact information provided above or you may contact us via email at:

admin@firedamagedhousehelpcenter.org

GDPR.

GDPR Compliance.

The WEBSITE OWNER or WEBSITE PARTICIPANTS needs or may need to gather and use certain information about individuals, persons, parties and entities in order to enhance, experience and understand some qualitative and quantitative dimensions, information or attributes regarding the said individuals, persons, parties or entities, thus optimizing the WEBSITE OWNER or WEBSITE PARTICIPANTS whole company as an active feedback loop. These individuals, persons, parties or entities may include customers, affiliates, business contacts, employees and other people the organization has a relationship with or may need to contact.

We are committed to protecting your data, for which the protocols have been exercised as described in our Privacy Policy and Terms Of Use.
GDPR stipulates strict protocols and practices regarding the way individuals, persons, parties and entities do data collection and consent is managed. By adhering to these regulations, we further demonstrate our commitment to protecting our customer’s data security and privacy, empowering our customers with the control of how their consent is collected, recorded and used.

Addressing EU General Data Protection Regulation (GDPR) Principles.

The GDPR protection law describes how organizations, including the WEBSITE OWNER or WEBSITE PARTICIPANTS, must collect, handle and store personal information.

These rules apply regardless of whether data is stored electronically, on paper or on other materials. To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully.

The EU General Data Protection Regulation (GDPR) is underpinned by eight important principles. These say that personal data must:

Be processed fairly and lawfully.
Be obtained only for specific, lawful purposes.
Be adequate, relevant and not excessive.
Be accurate and kept up to date.
Not be held for any longer than necessary.
Processed in accordance with the rights of data subjects.
Be protected in appropriate ways.
Not be transferred outside the European Economic Area (EEA), unless that country or territory also ensures an adequate level of protection.

Why this policy exists.

This data protection policy ensures that we:

1) Complies with data protection law and follow good practice.

2) Protects the rights of customers, staff, affiliates & partners.

3) Is open about how it stores and processes individuals’ data.

4) Protects itself from the risks of a data breach.

Focus on Privacy & Security.

Our policy is that, the customer data is one of the most valuable assets a company has, and when this data is provided to us, our job is to secure it and use it only for the purpose it was provided to us.

Having been through security and privacy audits, we will fully be compliant with the General Data Protection Regulation (GDPR) protocols to the best of our knowledge and ability.

Providing Information.

We aim to ensure that individuals are aware that their data is being processed, and that they understand:

1) How the data is being used.

2) How to exercise their rights.

To these ends, we have a privacy statement, setting out how data relating to individuals is used by the us.

Lawful Basis For Processing.

We obtain consent from users who agree to our Terms of Service Agreement, Data Processing Addendum, and Privacy Policy when signing up to our platform or purchasing and using our products and services. Users can withdraw consent at any time by placing a formal request with us.

Data Subject Rights.

We have enacted policies to protect users’ rights. We allow our clients, purchaser, website visitors and users to opt-out of our notifications, and will always respond to any data access requests.

Deletion of Data.

At the end of your relationship or engagement with us, you can request the deletion of any data sent to us for verification. We always comply with these requests.

Data Processing Activities.

In compliance with GDPR, we maintain a record of our processing activities. We provide this information to our customers once a formal request is placed with us.

Data Breach Notifications.

We do our very best to protect your data, though the unexpected could happen. We are committed to always being fully transparent and notifying the supervisory authority and all affected parties according to the GDPR requirements.

Changes In Privacy Policy.

WEBSITE OWNER reserves the right to make changes to any or all of this Privacy Policy at any time for any reason or without reason. Your use of this WEBSITE following any change in the Privacy Policy will constitute your agreement to be bound by the new Privacy Policy, as changed or as applicable.

If there is a material change in our privacy practices, we will indicate on the WEBSITE that our privacy practices have changed and provide a link to the new policy. In the event we make a material change to how we use your PERSONAL INFORMATION, we will provide you with an opportunity to opt out of such new or different use. The date the Privacy Policy was last revised is identified at the bottom of this page. You are responsible for periodically reviewing our WEBSITE and this Privacy Policy to check for any updates or changes.

Updates And Effective Date Of The Privacy Policy.

The Privacy Policy set forth herein is/are effective as of 12:01 AM, Eastern Time, United States Of America, UTC -5:00 / UTC -4:00, October 15, 2024 and shall stay in full force and affect as of this time and date until such time that the WEBSITE OWNER may, at any time or for any reason or purpose it deems desired, prudent or necessary, change, modify, amend or delete the Privacy Policy.